Privacy Policy

  1. Introduction
    Reid Reporting Services ("Reid Reporting Services," "we," "us," or "our") respects your privacy and is committed to protecting personal information in accordance with applicable laws, including those of the State of Ohio and the State of California.

    This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you use our services ("Services"), including our website, client and provider portals, electronic communications, and related offerings.

    By using our Services, you acknowledge that you have read and understood this Privacy Policy.

  2. Scope of This Policy
    This Privacy Policy applies to all personal information collected through our Services.

    Important: This policy does not apply to privileged or confidential legal materials (such as transcripts or litigation-related content), which are handled in compliance with applicable legal and professional confidentiality obligations.

  3. Personal Information We Collect

    We collect the following categories of personal information:

    A. Identifiers and Contact Information
    - Name, business name
    - Email address, phone number
    - Mailing address

    B. Commercial and Billing Information
    - Payment details
    - Transaction history
    - Invoices

    C. Professional Information
    - Case-related contact details
    - Attorney, reporter, and service provider information

    D. Communications
    - Emails, forms, and other communications


    E. Technical Information
    - Limited system data (e.g., IP address, authentication logs) used for security and functionality

  4. Sources of Personal Information
    We collect personal information from:
    - You directly (forms, communications, account registration)
    - Your organization or authorized representatives
    - Service providers and systems used for scheduling or billing
    - Automatically through secure system operations (limited technical data)

  5. How We Use Personal Information

    We use personal information for legitimate business purposes, including:
    - Providing court reporting and related services
    - Managing accounts and billing
    - Communicating with clients and service providers
    - Maintaining system security and integrity
    - Complying with legal obligations

  6. Disclosure of Personal Information
    We may disclose personal information:

    A. At Your Direction
    When you request or authorize disclosure

    B. To Service Providers
    For business operations such as hosting, payments, and communications

    C. For Legal Compliance
    To comply with subpoenas, court orders, or legal obligations


    D. Business Transfers
    In connection with mergers, sales, or asset transfers

    E. No Sale of Personal Data

    We do not sell personal information to third parties

    F. SMS Data

    SMS opt-in data and consent are not shared with third parties

  7. California Privacy Rights (CCPA/CPRA Notice)

    If you are a California resident, you may have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

    These rights may include:
    - Right to Know — Request disclosure of categories and specific pieces of personal information collected and how they are used or shared [oag.ca.gov]
    Right to Delete — Request deletion of personal information (subject to legal exceptions) [oag.ca.gov]
    - Right to Correct — Request correction of inaccurate personal information [oag.ca.gov]
    - Right to Opt-Out of Sale or Sharing — Direct a business not to sell or share personal information [oag.ca.gov]
    - Right to Limit Use of Sensitive Information — Restrict use of sensitive personal information in certain circumstances [oag.ca.gov]
    - Right to Non-Discrimination — You will not be discriminated against for exercising your privacy rights [termly.io]

  8. Ohio Privacy and Data Protection Notice
    Reid Reporting Services operates in Ohio and complies with applicable Ohio privacy and data protection requirements.

    A. No Comprehensive Consumer Privacy Law

    Ohio currently does not provide a single comprehensive consumer data privacy law granting access or deletion rights comparable to California [privacyon.com]

    B. Data Security Obligations

    We implement reasonable administrative, technical, and physical safeguards consistent with recognized cybersecurity practices.

    Ohio law encourages businesses to maintain strong cybersecurity programs, which may provide legal protections in the event of a data breach [recordinglaw.com]

    C. Breach Notification

    In the event of a data breach affecting personal information, we will comply with Ohio's data breach notification requirements and provide timely notice where applicable [privacyon.com]

    D. Consumer Protection Compliance

    We do not engage in deceptive data practices and comply with applicable consumer protection laws.

  9. Data Retention
    We retain personal information only as long as necessary to:
    - Provide our Services
    - Meet legal and regulatory obligations
    - Resolve disputes and enforce agreements

  10. Data Security
    We maintain reasonable safeguards, including:
    - Access controls
    - Secure portals and authentication
    - Internal data protection practices

    These measures are designed to protect personal information from unauthorized access, use, or disclosure.

  11. Cookies and Tracking
    We do not use cookies or tracking technologies for advertising or behavioral profiling. Limited technical data may be collected to support system functionality and security.

  12. Children's Privacy
    Our Services are not intended for individuals under 13. We do not knowingly collect personal information from children.

  13. Third-Party Services
    Our Services may rely on third-party providers (e.g., billing, hosting). We are not responsible for the privacy practices of third parties.

  14. Do Not Track Signals
    We do not currently respond to browser-based "Do Not Track" signals.

  15. Changes to This Policy

    We may update this Privacy Policy periodically. Updates will be reflected by the "Last Updated" date.

  16. Contact Information
    Reid Reporting Services 19885 Detroit Road, Suite 249 Rocky River, OH 44116 info@reidreporters.com 888.945.8543

    To submit a privacy request, please contact us using the information above.